Privacy Policy

Last updated: 7 August 2026

Construction Support System Private Limited (Company No. 14502305), registered office 71–75 Shelton Street, Covent Garden, WC2H 9JQ, United Kingdom ("we", "us", "our"), is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

We are the data controller for personal data collected through this website. If you have any questions about this policy or how your data is handled, contact us at info@constructionsupportsystem.co.uk or 020 4542 1744.

2. Information We Collect

• Contact details you provide via our enquiry or booking forms — name, phone number, email address.
• Enquiry details — the subject of your enquiry and any message you send us.
• Technical data collected automatically, such as IP address, browser type and pages visited, via cookies and similar technologies (see Section 6).

3. How We Use Your Information

• To respond to your enquiries and provide the guidance or support services you've requested.
• To manage bookings and communicate about your CITB test, NVQ or course route.
• To improve this website and our services, based on how it's used.
• To meet our legal and regulatory obligations.

We do not sell your personal data to third parties.

4. Legal Basis For Processing

We process your data on the basis of: your consent (where given, e.g. via our contact form); the performance of a contract or steps taken at your request prior to entering one; and our legitimate interests in running and improving our business, balanced against your rights.

5. Sharing Your Information

We may share your information with training partners, assessors or awarding bodies where necessary to deliver the course, NVQ or test booking support you've requested, and with service providers who help us operate this website (such as hosting or analytics providers) under appropriate data protection terms. We do not share your data with CSCS, CITB, CPCS or NPORS except where necessary to progress an application you've asked us to support, and only with your knowledge.

6. Cookies

This website uses essential cookies required for the site to function, and may use analytics cookies to help us understand how visitors use the site. You can control non-essential cookies via the cookie banner shown on your first visit, and can change your preference at any time by clearing your browser's site data and reloading the page.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymised.

8. Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, in certain circumstances
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at info@constructionsupportsystem.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Children's Privacy

Our services are intended for individuals aged 16 and over seeking construction industry qualifications. We do not knowingly collect personal data from children.

10. Changes To This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

Construction Support System Private Limited, 71–75 Shelton Street, Covent Garden, WC2H 9JQ, United Kingdom.
Email: info@constructionsupportsystem.co.uk
Phone: 020 4542 1744